About Us

• In-house call centers are expensive and out of date. Today’s patient expects to have 24/7/365 access to their provider through the communication channel of their choice – whether it be texting, email, or phone – and most practices can’t keep up with the staff, technology, and cost that it takes to meet patients’ expectations. Our team of trained patient interaction specialists perform a full suite of front-end services, 24 hours a day, 7 days a week, 365 days a year. With the ptSource solution, you will pay less out for pocket for staffing, training, facilities, technology solutions, and management time, while also ensuring HIPAA risk avoidance. Optimizing patient engagement is what we do best. By partnering with us, you can focus on what you do best: providing the best possible quality of care to your valued patients.