If there is a Difference between what we Promise and what we Deliver, with our human element, we occasionally may fall short of the promise. And when we do, your phone call or email will allow us to look deeper into our training. We take responsibility to make it right. Your feedback is critical to the process and always looked upon as positive feedback. We want to make you Happy with our cleaning services. Our guarantee to you is that when we make a mistake we re-clean the area of concern how you need us to. That’s our promise and our guarantee. This is a comprehensive 100% Satisfaction Guarantee, because you deserve it.