About Us

• ABOUT US In the industry of Appliance Repair in Dallas, Plano, Denton and other surrounding areas in North Texas, it is important to be careful when you see this offer advertised: ‘No service fee if repairs are made’ or similarly, ‘will wave visit fee if repairs are needed.’ All too often the company that offers this deal is only using this to get in your door. In many instances, the company that promotes this special does not honor their agreement but rather raises the price on parts to make up for the difference which guarantees more money in their pocket. This is a good example of why you need to call on an honest appliance repair specialist to diagnose and service your household appliance. With more than fifteen years experience Kelly has been around long enough to know the tactics used by dishonest repair specialists. How important is it to you that you have an honest repair specialist diagnose and repair your appliance? Wouldn’t that be the first thing on your mind when you invite a service technician in your home? Don’t you want to be positive without a doubt that he or she isn’t trying to deceive you but will ensure you that you’ll be paying the correct cost for the job and the parts? In essence, you want a specialist that will honor the agreement, whether or not that includes specials or discounts. An honest specialist will not try to manipulate, deceive, or defraud. Why is honest so important in this industry? If you have ever been the recipient of a dishonest business agreement you know how powerless it feels. In the case of appliance repair, you may feel like you are at the mercy of the person you hired to diagnose and repair your appliance. This places so much value on a proper and accurate diagnosis. Furthermore, honesty is important because everyone knows what it’s like to get taken advantage of to some degree. As mentioned earlier, with more than fifteen years experience in Appliance Repair, Kelly has witnessed the tactics used by others to get the most money out of customers. This is something that K & M Appliance does not stand for. His business is based on honesty. Kelly prides himself on being absolutely honest in all his dealings with clients. Why would he make honesty such a priority if it might financially benefit the customer over the benefit of the business? Because he lives his life on the principles of honesty and integrity and in all his business relationships. He knows what it’s like to be dependent on a professional in the car and technology industries. He believes in treating people the way he would want to be treated and he knows that in the long run his business will benefit if it is based on this principle. Current customers will become returning customers because they know he can be trusted. Kelly will become someone you can rely on. That’s what friendship and family is based on and that’s how Kelly runs his business. So when you need your appliance repaired call Kelly at K & M Appliance, where Honesty is My Policy. Kelly is Certified and Factory Authorized for many major appliance brands. And finally, but equally important is safety. When making any kind of repairs to your appliances you want to ensure that you don’t cause any harm to yourself or others around you. A specialist has been thoroughly trained in taking safety precautions to limit the risk of injury or hazard. So, the next time you have an appliance that is faulty, broken, or damaged before considering using an amateur consider these four things. 1) You want someone that can properly and honestly diagnose the right problem; 2) you want someone who is factory authorized who can fix your appliance in a timely and cost effective manner ; 3) you want to prevent compounded problems to your appliance; and 4) you want safety protocol to be followed at all times. Kelly Lewis is the owner of K&M Appliance in Little Elm, Texas. He has over 15 years of experience working in the services industry. He holds several factory authorizations. K&M Appliance specializes in the repair of major appliances in the Dallas Metro area, including Dallas, Denton, and Collin counties. For more information about Appliance Repair Dallas call Kelly at (214) 534-6329. Refrigerators Washers Dryers Dishwashers Ice Makers Ovens Ranges Microwaves Grills and more!